There's a wonderful website out there for people in the service industry called Not Always Right. This site serves as an outlet for frustrated service industry types to tell their story of when the customer is not always right. We think its a great idea. Here's a sample of what you can expect from the site:"(Working at a sandwich place across the street from my college campus. One of my Spanish professors enters, and we chat in Spanish as I make her food. Another man comes in while we’re chatting, and stares at us.)
Customer: “What the hell? Don’t you dare coddle that job-stealing Mexican!”
Me: “Sir, that woman is a Ph.D. I can guarantee you, she did not steal your job. Oh, and she’s from New York. Can I take your order?”
Customer: *storms out*"
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